Frequently Asked Questions
Everything you need to know about our premium wines and gourmet experiences.
How do you ensure wine quality during shipping?
We use temperature-controlled packaging and specialized carriers to ensure your wine arrives in perfect condition. During extreme weather, we may hold shipments to prevent heat damage or freezing.
Do I need to be home to sign for my delivery?
Yes. Federal law requires an adult signature (21+) for all alcohol deliveries. We recommend shipping to a business address if you are not home during the day.
What is your return policy for corked or damaged bottles?
If you receive a bottle that is corked or damaged, please contact our support team within 30 days of purchase for a full refund or a replacement bottle.
Can I book a private tasting or event online?
Absolutely. You can browse available dates and book private winery tours or tasting sessions directly through our 'Events' page on the website.
Do you offer international shipping?
Currently, we only ship within the United States to states where direct-to-consumer wine shipping is legally permitted. Please check our shipping map for state-specific restrictions.
How should I store my wine after it arrives?
We recommend storing your wine in a cool, dark place with a consistent temperature between 45°F and 65°F. Bottles with natural corks should be stored on their sides.